An online platform to improve customer experience and increase engagement. It offers a personalized dashboard, self-service options, feedback collection, notifications, and seamless integrations. This platform enhances customer satisfaction, reduces support costs, promotes ongoing communication, provides data-driven insights, and improves overall efficiency, ultimately leading to stronger customer relationships and loyalty for your brand.

A collection of structured data that contains essential information about customers' particulars, purchase histories, and other relevant information. This enables your business to keep track of customer interactions, preferences, and transaction history, facilitating better decision-making and targeted marketing efforts. This data is synchronised across all sales modules to ensure your business maintains accurate and up-to-date data.

The Engagement & Relationship Building module focuses on strengthening the bond between businesses and their customers. It uses a combination of communication, feedback mechanisms, and personalized engagement tools to ensure customers feel valued, leading to increased loyalty and retention.

Allows users to reserve and book various facilities and services online, automating many aspects of the reservation process such as payment processing, confirmation emails, and scheduling updates.

The Prospects Conversion module is a specialized tool tailored to streamline and optimize the process of converting potential lessees into confirmed tenants. It manages the entire lifecycle of a prospect, from initial inquiry to the signing of the lease, ensuring a smooth and efficient conversion process.

Stay organised and up-to-date on lease agreements by tracking key details such as lease start and end dates, payment amounts and due dates, and renewal options. Perform lease-related actions such as lease renewal or termination, documents collection, and payment processing, all on one platform.

The Tenant Relationship Management module is an integral part of the Leasing Suite that focuses on maintaining, enhancing, and streamlining relationships with existing tenants. By ensuring consistent tenant satisfaction and addressing their needs, this module aids property managers in retaining tenants, reducing turnover, and fostering a positive leasing environment.

The Agents & Commissions module is a dedicated tool within the Leasing Suite that centralizes the management of real estate agents, brokers, and the commissions they earn from property leasing activities. By offering an integrated platform, it simplifies the complex tasks of tracking agent performance, calculating commissions, and ensuring timely payouts.

The Tenant Database module centralizes all tenant-related data within a singular, secure digital space. It's tailored to cater to the complex demands of property management, ensuring accurate data tracking, easy retrieval, and a comprehensive view of tenant relationships and histories.

The Onboarding & Fitting Out module is specifically designed to manage the early stages of the tenant lifecycle, from initial move-in preparations to setting up the rented space as per tenant requirements. By digitizing and centralizing these activities, property managers can enhance tenant satisfaction and ensure regulatory compliance.

The Utilities Tracking module centralizes and automates the monitoring, recording, and billing processes associated with utilities consumption in rented spaces. Designed to provide transparency and accuracy, this module aids in effective resource management and ensures tenants are billed fairly based on their actual usage.

The e-Booking module facilitates the online reservation of shared amenities, spaces, or services within a property. It provides a streamlined, transparent, and efficient method for tenants to schedule their usage of facilities while allowing property managers to maintain oversight and optimal utilization.

The Season Parking module manages and streamlines the allocation, renewal, and billing processes for long-term parking spaces within a property. It offers a seamless system for tenants to secure parking arrangements and allows property managers to optimize space utilization and revenue generation.

The Engagement & Relationship Building module focuses on fostering a strong rapport between property managers and tenants. By leveraging a suite of communication, feedback, and engagement tools, this module ensures a seamless tenant experience, aids in tenant retention, and cultivates a thriving community within the property.

The iCirculars module serves as a centralized digital bulletin for disseminating important announcements, updates, policies, or any other relevant information from property managers to the tenant community. Designed for clarity and immediate reach, it ensures tenants remain informed about all critical property-related matters.

The Permit to Work module provides a controlled and systematic approach to ensure that hazardous work activities are carried out safely. It manages the lifecycle of work permits, from creation to closure, ensuring that all necessary precautions are taken before, during, and after the work.

A centralized platform for managing all safety training initiatives, materials, and records. It ensures that personnel are equipped with the requisite knowledge and skills to operate safely in various roles and work environments.

The Safety Inspection module provides tools to plan, execute, document, and review safety inspections across various facets of an enterprise. It is aimed at proactively identifying areas of concern and ensuring they are addressed promptly to prevent accidents or breaches in compliance.

The Hazard Logging module acts as a centralized repository for capturing and managing all reported hazards within your organization. By systematically logging hazards, the enterprise can prioritize safety interventions and develop a proactive approach to minimizing risks.

The module serves as a comprehensive system to record, track, and manage incidents ranging from minor operational disruptions to significant accidents. By connecting incident management with insurance claim procedures, the module ensures that incidents are not only resolved but that financial compensations or reparations are appropriately sought.

The HIRA module is centered on the principle of proactive safety management. It provides the necessary tools and frameworks for organizations to identify potential hazards, assess their associated risks, and determine appropriate control measures to mitigate or eliminate those risks.

The Authority Compliance module is designed to facilitate and ensure an organization's adherence to all relevant regulations, standards, and industry best practices. It acts as a hub where all compliance-related information, documentation, and reporting come together, allowing for efficient management, tracking, and auditing of compliance tasks.

• Permit To Work: Manages the process of acquiring and overseeing work permits, especially critical in regulated or hazardous work environments. Click here for more information.
• Incident Report & Insurance Claim: Allows for the swift recording and tracking of any organizational incidents or accidents. Click here for more information.
• Licenses & Permits: Centralizes the management of various organizational licenses and permits, whether operational, environmental, or business-specific.
• Compliance Reports: Facilitates the creation, submission, and management of compliance reports mandated by regulatory bodies or internal policies. Offers templates and checklists to ensure comprehensive reporting that meets specified criteria.

E-Procurement modules such as e-Tender and e-Quotation serve to digitalize, standardize, and optimize the procurement processes related to the maintenance and operation of facilities. From sourcing service providers to acquiring equipment or materials, these modules ensure that procurement is carried out efficiently, transparently, and in line with organizational policies and best practices.

A comprehensive platform for the end-to-end management of maintenance activities related to your organization's physical assets. From routinely scheduled checks to unexpected repairs, this module ensures that maintenance workflows are streamlined, resources are utilized effectively, and assets achieve their expected lifespans.

• Maintenance Plan: Enables planning of routine maintenance tasks, taking into account asset priorities, technician availability, and operational demands.
• Preventive Maintenance: Sends notifications in advance of scheduled preventive maintenance tasks to ensure timely execution. Allows technicians to report on the asset condition, potential issues, or any parts that might need replacement.
• Adhoc Maintenance: Allows users and stakeholders to report unexpected issues or breakdowns requiring immediate attention.
• Service Delivery Reports: Produces detailed reports post-maintenance, outlining the tasks performed, parts replaced, time taken, and technician details. Maintains a record of all service delivery reports, facilitating trend analysis and predictive maintenance forecasting.

The Vendor Management module serves as a comprehensive tool to manage, assess, and optimize third-party vendor relationships in the context of facilities management. This module simplifies the processes of vendor onboarding, performance evaluation, contract management, and service validation, ensuring that all interactions with vendors add value to the organization and are in compliance with established standards and policies.

• Term Contracts: Enables users to draft, review, and digitally store vendor contracts, ensuring that terms, conditions, and deliverables are clearly defined. Provides timely notifications regarding contract expirations, prompting necessary renewals or renegotiations.
• Vendor Assessment: Facilitates periodic assessments of vendors based on quality of service, adherence to timelines, cost-effectiveness, and more. Click here for more information.
• Vendor Licenses and Insurances: Provides a centralized platform to store, renew, and track all necessary licenses, certifications, and insurance documents of vendors. This modules comes with automated reminders as well.
• Vendor Service Report: Offers vendors a standardized platform to submit detailed service delivery or maintenance reports after task completion. Allows facility managers to validate and approve the service reports, ensuring that work has been completed to satisfaction.

The Safety & Sustainability module is a dedicated platform within the Facilities Management suite that aims to integrate best practices for occupational safety, environmental conservation, and sustainable management. It centralizes tools and methodologies to ensure that facilities remain compliant with safety standards and are operated with minimal environmental impact.

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The Tenant Engagement module is specifically tailored to foster clear, transparent, and efficient communication between the facilities management team and the tenants. By centralizing tenant-related interactions, this module seeks to enhance the overall tenant experience, ensuring their needs are met promptly and efficiently.

• Tenant Information: Maintain a comprehensive database of all tenants, including contact details, lease terms, and other relevant data.
• i.Circulars / EDM: Centralized platform for facilities management to push important announcements, reminders, updates, and information to all tenants.
• Tenant Request: A dedicated portal for tenants to raise any service requests or report issues related to their space or shared amenities.
• Tenant Survey: Create and disseminate surveys to gather tenant feedback on various aspects of the facility, from amenities to maintenance quality.
• Tenant Service Maintenance: Tenants can view scheduled maintenance activities and submit service reports.
• e.Booking: Tenants can book shared amenities or facilities like meeting rooms, event spaces, or guest accommodations.

The Unit Handover & Takeover module is intricately designed to facilitate the organized transition of individual units within a property. This module covers all aspects, from initial inspection to documentation, ensuring that both the outgoing and incoming parties have clarity on the unit's status and any associated obligations.

The Season Parking module is tailored to administer, allocate, and manage long-term parking arrangements within a facility. By streamlining the allocation of parking spaces, processing renewals, and ensuring compliance with parking regulations, this module offers a transparent and efficient system for both facility managers and parkers.